Compliance/Customs issues: Border inspections, missing data or documentation, improper labeling of hazmat materials, lack of permits/licenses, and incorrect payment of duties and taxes can also lead to shipping exceptions.Required documentation is missing: This is especially important when dealing with ocean freight, which often includes additional paperwork that local or ground-based shipments do not require.Some additional reasons why shipping exceptions occur include: If and when a carrier knows they’re carrying containers for a prominent shipper/BCO, they might be forthcoming with a specific update-but probably not. In general, carriers don’t provide great communications while in transit and rarely do they update their customers of these events. ![]() Omitted ports: A “blank sailing” occurs when carriers cancel the entire route or decide to skip certain ports for various reasons, including excessive port congestion, labor strife, weather, vessel maintenance, or simply to keep the rest of the sailing on schedule.Containers get rolled: Due to overbooking, mechanical problems, or weather issues.Ocean freight-specific shipping exceptions happen for several reasons, including two related to the schedule changing: What Exceptions Occur in Container Shipping? When container tracking is solved, all parties can focus more strategically and proactively on resolving and managing exceptions. This article looks at what causes exceptions to occur in container shipping, the challenges of a reactive approach to exception management, and how taking a proactive stance of exception by management using shipping container tracking APIs yields many benefits. This is why more and more companies are making the smart move and using container tracking APIs ( application programming interfaces). ![]() Most of all, they never want to be in a position where they hear about an exception from a beneficial cargo owner or shipper.īCOs and shippers, on the other hand, only want to know, “Where is my shipment, and when will it arrive?” When an LSP or freight forwarder cannot provide timely updates-especially in the event of a shipping exception-BCOs and shippers are likely to question why they’re paying for a service that is not providing value. They don’t want to make educated guesses about where their clients’ containers are, nor do they want to spend time jumping from site to site among carriers to track containers manually. What does “shipment exception” mean? To a freight forwarder, logistics service provider, beneficial cargo owner (BCO), or shipper, an exception means that something has gone awry while the container and its contents were in transit, causing a change in the schedule that most likely will result in a delay in delivery.įorwarders and LSPs want to be the first to know of any exceptions. And when an exception in shipping occurs, how it’s managed can make all the difference in achieving resilience and preventing ripple effects from wreaking havoc throughout the global network. It’s not a matter of if shipping exceptions will occur in a supply chain they surely will.
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